2025 State-by-State Calling Restrictions for Telemarketing Companies
Author: George F November 8, 2024 Read Time 2 minutes Viewed 152 Times
State-by-State Calling Restrictions for Telemarketing Companies
Stay informed about state-specific telemarketing restrictions including calling times, frequency limits, and holiday exceptions.
General Federal Guidelines
Federal law permits telemarketing calls between 8 AM and 9 PM at the recipient’s location. However, some states impose stricter regulations, which are outlined below.
State Calling Time Restrictions
| State | Mon-Fri | Saturday | Sunday | Holidays |
|---|---|---|---|---|
| Alabama | 8 AM - 8 PM | 8 AM - 8 PM | No Calls | No Calls |
| Connecticut | 9 AM - 8 PM | 9 AM - 8 PM | 9 AM - 8 PM | No Restrictions |
| Florida | 8 AM - 8 PM | 8 AM - 8 PM | 8 AM - 8 PM | No Restrictions |
| Illinois | 8 AM - 9 PM | 8 AM - 9 PM | 8 AM - 9 PM | No Restrictions |
| Kentucky | 10 AM - 9 PM | 10 AM - 9 PM | 10 AM - 9 PM | No Restrictions |
Call Frequency Restrictions
Several states limit the number of telemarketing calls made to a single consumer within a certain time period. Below is a summary of these restrictions.
| State | Frequency Restriction |
|---|---|
| Florida | No more than three (3) telemarketing calls to the same consumer over a 24-hour period on the same subject matter. |
| Maine | No more than one solicitation call using an automated telephone calling device to the same number during each 8-hour period. |
| Maryland | No more than three (3) telemarketing calls to the same consumer over a 24-hour period on the same subject matter. |
| Oklahoma | No more than three (3) telemarketing calls to the same consumer over a 24-hour period on the same subject matter. |
State-Specific Legal Holiday Restrictions
Several states impose restrictions on telemarketing calls during legal holidays. Below is a list of states and their restricted holiday dates.
| Holiday | Alabama | Louisiana | Mississippi | Pennsylvania | Rhode Island | Utah |
|---|---|---|---|---|---|---|
| New Year's Day | Restricted | Restricted | Restricted | Restricted | Restricted | Restricted |
| Christmas | Restricted | Restricted | Restricted | Restricted | Restricted | Restricted |
| Labor Day | Restricted | Restricted | Restricted | Restricted | Restricted | Restricted |
| Thanksgiving | Restricted | Restricted | Restricted | Restricted | Restricted | Restricted |